Below you will find some of the most frequently asked questions we receive. If you have further questions please contact us at (850) 227-7931 for more information. Thank you.
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[wc_accordion_section title=”Do I have to live in Illinois to make an appointment? “]
I offer testing clinics that are provided by e-mail on a specific date each month. Anyone from any state or country can enroll in our services as long as they have an active e-mail and a way of watching a webinar.
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[wc_accordion_section title=”Should I do anything prior to my first appointment?“]
Please call 847-985-1200 or e-mail: ncbteam@nutritionconnectionbalance.com your address, e-mail, phone, who referred you, current symptoms or specific clinic date you are choosing, CC for payment and DOB.
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[wc_accordion_section title=”Is there insurance coverage for our services?“]
Unfortunately not. Effective March 2017, insurance will not be covering any consultations, services or testing. However, certain blood markers and bone density screenings that we request through your physician are covered by your health insurance.
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[wc_accordion_section title=”How are we different from practitioners you have seen in the past?“]
At NCB, we offer elevated integrative therapies and treat each patient as an individual. Each of us has different body biochemistries, imbalances and goals.
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[wc_accordion_section title=”What kind of testing do we do?“]
We use evidence-based, gold standard testing within the practice.
- Saliva and urine specimens to assess hormone and/or neurotransmitters
- Blood specimens to assess food sensitivities, fatty acid profiles (omega 3,6,9) & other markers
- Hair samples to assess mineral status and heavy metal toxicities
- Iodine spot for thyroid functioning
- Glyphosate and environmental toxin testing
More information can be found under our Consultation and Testing section
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[wc_accordion_section title=”What is the cancellation policy?“]
We have no refund and no cancellation policy for all our testing clinics. If you do not get in your testing samples at least 4 weeks before the clinic date we will not provide individualized goals but you will receive the recording, handouts and your individual results when they come in by e-mail only.
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[wc_accordion_section title=”What form of payment do we accept? And do we offer a payment plan?”]
We do not offer a payment plan. We accept cash, checks and all major credit cards. We also accept SOME payments using a Health Savings Account (HSA) card.
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